{"id":2173,"date":"2023-04-27T18:45:27","date_gmt":"2023-04-27T18:45:27","guid":{"rendered":"https:\/\/kanomaastricht.nl\/?page_id=2173"},"modified":"2025-10-19T12:21:47","modified_gmt":"2025-10-19T10:21:47","slug":"geld-terug-garantie","status":"publish","type":"page","link":"https:\/\/kanomaastricht.nl\/en\/geld-terug-garantie\/","title":{"rendered":"Money back guarantee"},"content":{"rendered":"

Also due to the weather conditions<\/h2>\nWij willen enkel blije en tevreden klanten, daarom hebben wij een ‘Geld terug garantie.’
\nIf the tour cannot go ahead due to unforeseen circumstances or bad weather, we will first see if we can move the tour to another date. If that is not possible, you will of course receive a full refund.\n

What exactly does the Money Back Guarantee entail?<\/h4>\nOnze ‘Geld terug garantie’ houdt in dat jullie het volledige bedrag krijgen teruggestort als jullie 48 uur voor de reserveringsdatum per mail de reservering annuleren.
\nHoudt zelf ook de weersvoorspellingen in de gaten en besluit 48 uur voor de reserveringsdatum of jullie de tocht wel of niet door willen laten gaan.\n

Kano Maastricht can cancel the trip at any time if the weather causes unsafe situations. For example; thunderstorms, high water level\/strong current, strong wind and\/or rainfall.<\/p>\n

What if I cancel too late?<\/h4>\n

Mocht de reservering niet geannuleerd zijn voor de minimale annuleringstermijn van 48 uur, dan zijn wij genoodzaakt het volledige bedrag in rekening te brengen.<\/p>\n

It is important to stay in touch with each other if there is any doubt as to whether the activity can go ahead due to the weather. Discussions about possible cancellations can be made by telephone, but cancellations can only be made by email.<\/p>\n

Cancel group arrangement<\/h4>\n

If a group arrangement has been booked in combination with food and\/or drinks etc., the cancellation must be communicated by the tenant to both Kano Maastricht and the Brigidahoeve, Caf\u00e9 De Witte B\u00f6rstel or any other party involved 7 days before the reservation date.<\/p>\n

If the reservation is not made within the agreed period of 7 days, any costs incurred will be charged.<\/em><\/p>","protected":false},"excerpt":{"rendered":"

NATUURLIJK OOK BIJ SLECHT WEER Wij willen enkel blije en tevreden klanten, daarom hebben wij een ‘Geld terug garantie.’ Mocht de tocht door onvoorziene omstandigheden of slecht weer niet door kunnen gaan, dan kijken we eerst of we de tocht kunnen verplaatsen naar een andere datum. Lukt dat niet, dan krijgen jullie natuurlijk het volledige […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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